Four tips for ensuring a great healthcare customer experience

[vc_row][vc_column][vc_column_text]Within the healthcare industry the balance of power has moved from insurers and providers to patients. There is a change of focus to hospitality, healthcare customer experience and customer satisfaction. This SlideShare presentation offers four tips to healthcare providers to ensure great customer experience and explains how a brand management platform can help.   [/vc_column_text][vc_column_text]…

Managing digital files: How to encourage all your employees to use your digital asset management software

Marketers are becoming increasingly responsible for buying marketing related technology and services for managing digital files.  Here at Brandworkz, we are seeing a growing trend for marketers to implement online brand management or digital asset management software. In line with this trend, marketing and brand teams in global companies are using their brand management portal…

Healthcare Marketing Trends: Hospital? Or do we mean ‘hospitality’?

[vc_row][vc_column][vc_column_text]When considering the realm of healthcare marketing trends and healthcare delivery, any experienced medical professional will tell you that yesterday’s ‘patient’ must now be regarded as a ‘consumer’. We have the internet for self-diagnosis, we have social media channels to help evaluate our healthcare options and we have a potent voice in expressing our level of satisfaction…