Icebreaker Video Case Study

Icebreaker is a highly successful New Zealand based outdoor apparel manufacturer whose brand is built on the stories of where the materials for their garments come from and people who wear them. Icebreaker have grown to a point where they are selling their products in eight markets, over 30 countries and across 2,000 stores around the…

Beyond the ‘Diesel Dupe’: How the VW brand can win back consumer trust

[vc_row][vc_column][vc_column_text] Volkswagen has a fight on its hands. Revelations last month that the car giant manipulated testing software to make many of its vehicles appear up to twenty times cleaner have left it facing fines, lawsuits and losses. It has also been nicknamed ‘the diesel dupe’. According to London marketing consultancy, Brand Finance, VW’s brand…

Four tips for ensuring a great healthcare customer experience

[vc_row][vc_column][vc_column_text]Within the healthcare industry the balance of power has moved from insurers and providers to patients. There is a change of focus to hospitality, healthcare customer experience and customer satisfaction. This SlideShare presentation offers four tips to healthcare providers to ensure great customer experience and explains how a brand management platform can help.   [/vc_column_text][vc_column_text]…

Healthcare Marketing Trends: Hospital? Or do we mean ‘hospitality’?

[vc_row][vc_column][vc_column_text]When considering the realm of healthcare marketing trends and healthcare delivery, any experienced medical professional will tell you that yesterday’s ‘patient’ must now be regarded as a ‘consumer’. We have the internet for self-diagnosis, we have social media channels to help evaluate our healthcare options and we have a potent voice in expressing our level of satisfaction…

A US Healthcare Insurance Company Infographic

[vc_row][vc_column][vc_column_text]With over 40,000 employees and nearly 40 million customers, this Brandworkz healthcare insurance client in the US needed a brand management software platform to help roll-out their new brand identity. Using Brandworkz, they have successfully implemented their healthcare branding and have put their brand promise and vision at the heart of their company. This has…