How to manage brand reputation in social media

Another election, another Twitter blunder. A clutch of political hopefuls has (once again) come a cropper in the run-up to this week’s local elections. Tory council candidate David Bishop resigned earlier this month after retweeting anti-Islamic messages, while UKIP council candidate Harry Perry has been suspended by his party after tweeting that Islam was ‘evil’…

Four principles of great country branding

He’s been saving the world from assorted villains these past 50 years – and now James Bond is backing Britain. Currently being aired in 21 countries, VisitBritain’s new promotional campaign has put 007 on the case. VisitBritain’s ‘GREAT Britain’ campaign also draws together major events, sporting achievements and commercial partners to promote the UK as a…

Can you bank on a brand?

Poverty, struggle, dignity, purpose and pride aren’t often terms used by banks. But these make up the central message of TSB, Britain’s self-proclaimed ‘newest bank’, following its release on to the high street by Lloyds Banking Group, which acquired it in 1995 and will resell it next year, according to EU competition rules. What is…

Five tips for a successful rebrand

A rebranding exercise is an exciting project for any company. But it will present challenges too, not least because the process, from concept to roll-out, can take months if not years to implement.  The value that your brand represents to your overall company value can be as much as 15%, and in the case of a business…

The Future of Branding: The Digital Dimension

During a recent trip to the United Sates to meet Brandworkz brand management software clients, I also had the opportunity to meet up with people from Facebook, Method, and MetaDesign. It was a fascinating trip, loaded with interesting experiences and stimulating meetings with some great people. The collective insights of professionals I met, coupled with…